Ritchie Wong on X: "golden gem: input metrics (customer obsession) vs output metrics (obsessed customers) good basketball analogy by @matanSF: asking your players to sweat (input metrics) vs asking your players to score/win the game (output metrics) knowing the subtle difference of the metrics" / X
input metrics (customer obsession) vs
output metrics (obsessed customers)
good basketball analogy by @matanSF:
asking your players to sweat (input metrics) vs
asking your players to score/win the game (output metrics)
knowing the subtle difference of the metrics